Hero Help
Last updated: December 20, 2024
Do I need an account to access Hero?
Yes. Download the free app to create an account.
How do I report a listing?
On a Listing Details view, select “Report” and then choose a reason to report and hide a listing.
How do I block another user?
After reporting a listing, you can block a user.
How do I mute a message?
From your Inbox, swipe left on a message, then tap on the three dots and select “Mute group” or “Delete conversation.” Tap the bolt icon from a message and select “Mute [@username].”
How do I remove a listing?
In your Stash, tap on an item and select “Remove Listing.”
How do I delete my account?
From the User Settings, select “Delete your account.”
What is your content policy?
Learn about our content policy here.
How do I contact Hero Support?
Email help@hero.st for additional help.
Hero Help
Last updated: December 20, 2024
Do I need an account to access Hero?
Yes. Download the free app to create an account.
How do I report a listing?
On a Listing Details view, select “Report” and then choose a reason to report and hide a listing.
How do I block another user?
After reporting a listing, you can block a user.
How do I mute a message?
From your Inbox, swipe left on a message, then tap on the three dots and select “Mute group” or “Delete conversation.” Tap the bolt icon from a message and select “Mute [@username].”
How do I remove a listing?
In your Stash, tap on an item and select “Remove Listing.”
How do I delete my account?
From the User Settings, select “Delete your account.”
What is your content policy?
Learn about our content policy here.
How do I contact Hero Support?
Email help@hero.st for additional help.